I tried your method now and it didnt work either. Reply, © 2020 iFixit — Licensed under Creative Commons — Privacy — Step 5. If not, SoundCore will enter pairing mode. The instruction for SN printed inside the charging case is ONLY one that works for my liberty. The speaker could have a broken microphone or broken microphone wire. Step 6. Water-Resistant Casing: Life Note’s IPX5-rated protection defends your earbuds against liquid damage. Forget the pairing record on your device and turn off the Bluetooth on your device; Place the earbuds into the charging case and make sure they are being charged. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. Step 2. Today I received my Soundcore Liberty Air from Amazon and the first Impression of the packaging and quality of the earbuds are very good. The LED indicators will flash red 3 times and then turn white. Never. You will see a red light. But mine doesn’t show any lights at all. After your phone has connected to Liberty Air, delete it from the list of paired devices. at first, don’t panic guys, there is nothing wrong with the hardware so be patient and keep on trying various methods mentioned. Bluetooth speakers are meant to be close range. Open the Soundcore App and connect with Liberty Air 2. 1) Ensure your device's Bluetooth setting is enabled and your device is within 1 m (3 ft). Did you manage to get the left one to work eventually? Step 4. Unfortunatly i cant get both earbuds left and right to connect with each other. Take a look at this page to troubleshoot problems with your speaker. Ensure that the Anker SoundCore speaker* is turned on and the battery fully charged. After your phone has connected to Liberty Air, delete it from the list of paired devices. This happened to me as well. While the Liberty Air 2 and the Soundcore Liberty Pro were aimed more for everyday use there is no mistaking what the Soundcore Spirit X2 is … You can send support@anker.com a message and see if they can help you. When turned on, SoundCore will automatically connect to the last connected device if available. You can fix this by following this guide. Do not separate the two devices for more than 3 feet while pairing. Once the earbuds start this or flash red, reconnect to your phone and enjoy your music. The Anker Soundcore Life Q20 bluetooth headphones are not what I had expected from a $60 pair of headphones. Press and hold the button on both earbuds for 3 seconds. Weighing in at just 9.3 ounces, the SoundCore Life Q20 features an adjustable padded headband with foldable earcups that swivel up to 90 degrees, handy for stashing the headset into a backpack or a purse. If there are many Bluetooth devices all being used at once it can cloud the connection between your device and the speaker. You need to disable bluetooth, and do not pair them to your phone until they connect to eachother. Worked for me! A steady blue light indicates your device is paired to the speaker. Turn on the device to be connected and re-pair the device to the speaker. If you wish to restore the Bluetooth ability of your speaker, you must desolder the Bluetooth chip and replace it. I’m still trying to fix mine. Upgraded, Anker Soundcore Liberty Neo True Wireless Earbuds, Pumping Bass, IPX7 Waterproof, Secure Fit, Bluetooth 5 Headphones, Stereo Calls, Noise Isolation, One Step Pairing, Sports, Work Out(Gray) Visit the Soundcore Store. 4. After struggling for about an hour, I tried the reset procedure but instead of resetting the left earbud first Ike in the video I reset the right earbud first, followed by the left. I resetted the earbuds a few times already and still the same problem. We will send you the upgraded version of the item working with your iPhone once it’s available. Please do not post spam links or links to external sites that can be deemed unsafe iPhone is 5” away from speaker. Turn off the Bluetooth. But it doesnt connect to the right earbud. Leave it for a bit (it’ll blink white a lot). Use the same cable on another device to see if the cable is bad. If the red light on the side of the device is not turning on even when plugged in, then you have a faulty charging port. What should I do if the earbuds don't pair with my device? Insert the earbuds into the inner canal of your ears. Remove SoundCore from your device’s Bluetooth history, ensure it’s less than 3 feet away then try pairing again. After say a good 5-10 seconds, pair it again to bluetooth. Move closer to the device to improve sound quality. You may refer to the attachment to find the serial number. So, I did per as the instruction manual but that didn’t really work at first. If the cable charges the other device then the problem is with the speaker’s charging port. Beware this is incredibly hard to do. September 12 The headphone is automatically set to the pairing mode and the blue LED flashes rapidly. High volume levels can cause distortion to sound on speakers. The speaker’s volume could be too high, device is out of range, or there is wave interference. 2. If the device is out of range the sound quality will be poor. If there is no red light, tap 4 times again. July 24 The sound, the weight, the build quality, and the style are all something to appreciate from this pair of headphones. Remove any obstacles between the speaker and your device, and move your device as close as you can to your ANKER SoundCore and try to pair again. Thanks for posting. Anker has been putting in work in the true wireless market, and the Soundcore Sprint X2 are the next pair of earbuds it’s hoping you’ll consider. Turn on the speaker using the power button on the top. The only way I can ever switch which device the soundcore is connected with is to either do a “fresh pair” (1st time Pair) or to go into bluetooth settings on that device and tell it to “forget” the soundcore 2 , then re-do a fresh pairing to the speaker. After i reset the earbuds and connect them to my phone, the left bud LED continues to “breathe” in white and doesnt play music. When you remove them from the case for the first time they automatically enter pairing mode, which takes some of the guesswork out of the initial setup process. Reset the earbuds if you can only hear sound on one side: 1. Through the Audioqueues when turning the left earbuds on or off i know that the left earbud is not completly broken. Either way I’m sorry for your troubles and hopefully you can get this resolved by contacting support, I have the same problem. (If pairing is successful the LED indicator on the left earbud will start flashing slowly and the LED indicator on the right earbud will flash rapidly.). Place the earbuds into the charging case and make sure they are being charged. At first, I took out the right bud and got it connected to my phone, then unpaired it and tap four times right bud on its multitouch side until top light became red, I then put it in the charging case and took out the left earbud and tapped it 4 times till it became red as well and in the meanwhile the right was still in the charging case. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. I tried your method now and it didnt work either. Turn on the Bluetooth on your device and find “Soundcore Liberty Air” to pair them. After the pairing information is cleared, take both earbuds out of the charging case and place them next to each other. Is there a solution to this? 4. Reset. Anker Soundcore Liberty 2 Wireless Earbuds, Diamond-Inspired Drivers, 32H Playtime, HearID Personalized Sound, Bluetooth 5.0, Bluetooth Headphones, 4 Mics with Uplink Noise Cancellation 4.3 out of 5 stars 1,679. If the SN is printed inside the charging case, please try this method: Step 1. You can replace this using this guide. The Anker Soundcore Spirit Dot 2 earbuds are surprisingly easy to use. 4.8 out of 5 stars 29 ratings | 3 answered questions Charging Charge the charging case before using the earbuds for the first time. Speaker could have a broken microphone wire side: 1 after your phone has connected to Air! Air 2 'Power ' button for 1 second to turn on the Bluetooth on your is... You want to connect to you must desolder the Bluetooth on your device small look... 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